The Hybrid Workplace Blueprint


Your Guide to Navigating the Hybrid Workplace

We’re entering a new era of work. The workplace has recently undergone a dramatic shift that is fundamentally changing how we work and collaborate. In the initial days of the pandemic, the priority for businesses was to ensure business continuity through remote work and virtual collaboration tools. Now that remote work has proven successful, 77% of large organizations are planning to extend greater flexibility to employees and 53% are planning to optimize office footprints as a results of COVID-19.

The bottom line is that work is now what we do, not where we go. We’re approaching a time where the workplace isn’t the office — it’s an entire ecosystem of people working from home, in coworking spaces, coffee shops and, yes, the office. This change requires us to rethink what work means and the experiences that people need wherever they are.

The Hybrid Workplace Model

The hybrid workplace model is becoming a viable option for businesses as they move beyond continuity and start to think about how work happens moving forward.

It’s a people-centric approach that provides employees with the freedom and flexibility to choose to work however and wherever they’re most productive. For example, if a person needs to get focused work done, they may choose to work from home or in a local co-working space with fewer distractions and additional time to concentrate without a long commute. If they have a training session, town hall, or their team is meeting in person, they can go into the office.

This freedom of choice and increased autonomy drives productivity, culture, and community – a setting where trust, loyalty, and job satisfaction rises.

The hybrid workplace model may also include full-time remote employees. Supporting these workers with the ability to authentically interact and connect to the culture and community is key to success.

The office serves a new purpose

While the hybrid workplace helps companies reduce their real estate footprint with fewer people in the office every day, the office is here to stay.

The office is the central hub for people to participate in rich collaboration experiences, build rapport with colleagues and engage in training and education. With a hybrid workplace model, you can expect a rotating cast of office workers and the traditional workplace experience won’t cut it. As an increasing number of employees visiting the office are unfamiliar with their surroundings, technology will be needed to assist them in finding the right space to work and that experience needs to be frictionless. A decreased office footprint provides the opportunity to extend technology-driven, intelligent experiences in every space – this will be the new standard employees expect from the workplace.

See how Webex is creating intelligent workplace experiences

Delivering consistent and seamless experiences for workers everywhere

Enabling every employee with a full-featured, intuitive collaboration experience that allows them to message, meet, call, share content, and collaborate from any space is a foundational requirement for the hybrid workplace. A platform that provides these key capabilities and interoperates with the software people use every day will keep the workforce engaged and productive.

Where does work go from here?

Supporting a blend of in-office and remote workers is the new reality and it brings challenges along with considerable opportunity. In this blog series, I’ll outline the 3 phases of establishing a hybrid workplace – from connecting home office workers to the company culture, delivering rich in-office experiences, and how to support the workforce to ensure productivity and high-quality collaboration no matter where teams are located.

There’s a reason why 74% of businesses believe that they will emerge stronger from the pandemic. This shift brings immense benefits to employees, the bottom line and drives us toward a more sustainable future. Learn more from the content below or visit the resources.

Read the next blog in the series, or jump ahead: 

  1. Why remote workers are frustrated and how to fix it 
  2. Planning the safe return to the office 


#hybrid_work #modern_workspace


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